Privacy Policy
1. Data Controller
The data controller responsible for the processing of personal data is:
TradeOnLive Group. S.L.U.
Address: 234 Maple Avenue
Austin, TX 78704
Contact email: support@tradeonlive.com
2. Applicable Regulations
The processing of personal data is governed by the current data protection regulations, including Law 29/2021, of 28 October, qualified law on the protection of personal data of the Principality of Andorra, as well as, where applicable, European Union regulations when applicable.
3. Personal Data Processed
The personal data that may be collected through this website are those provided directly by the user through:
Contact forms
Registration processes
Procedures for contracting and purchasing training materials
In particular, the following data may be processed:
Name and surname
Email address
Phone number
Data related to the training materials contracted or requested by the user
Browsing data obtained in aggregated form or through cookies, according to the user’s settings
4. Purpose of Processing
Personal data will be processed for the following purposes:
To manage the relationship with the user
To manage the purchase of the training materials offered
To respond to inquiries or requests for information
To send communications related to the purchase and use of the training materials
5. Legal Basis for Processing
The processing of personal data is based on:
The performance of a contractual relationship or the application of pre-contractual measures
The user’s consent when necessary
The legitimate interest of the data controller in ensuring the proper management and operation of the activity, including the marketing and delivery of the purchased training materials
The management of compliance with contractual obligations, including the collection of debts in the event of non-payment or breach
6. Recipients of the Data
As a general rule, personal data will not be communicated to third parties and will be processed exclusively by TradeOnLive Group. S.L.U., within the framework of managing the relationship with the user and the purchase of training materials.
However, in cases where the user fails to comply with their payment obligations, data relating to the debt may be communicated to credit information systems, in accordance with the applicable regulations.
Such communication will only take place when the legal requirements are met, including the existence of a certain, due and payable debt, as well as prior payment notice to the data subject.
Additionally, service providers may be involved when they provide technical or instrumental support necessary for the operation of the activity. These providers act under the instructions of TradeOnLive Group. S.L.U. and do not independently process personal data.
7. International Transfers
In the event that certain service providers are located outside the Principality of Andorra, the European Economic Area, or the United States, appropriate safeguards will be adopted in accordance with the applicable regulations to ensure an adequate level of protection for personal data.
8. Data Retention
Personal data will be retained for the time necessary to provide the services and, thereafter, for the legally established periods, including those necessary for the filing, exercise or defense of claims.
9. User Rights
The user may exercise the following rights at any time:
Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability
To exercise these rights, the user may contact: support@tradeonlive.com
The user also has the right to file a complaint with the competent supervisory authority.
10. Data Security
TradeOnLive Group. S.L.U. adopts the necessary technical and organizational measures to guarantee the security, integrity and confidentiality of personal data, preventing its loss, alteration or unauthorized access.
11. Modifications
This privacy policy may be modified to adapt it to legislative changes or to changes in the activity carried out.
12. Applicable Law
This policy is governed by the current data protection regulations applicable to TradeOnLive Group. S.L.U., without prejudice to the application of other regulations that may apply depending on the scope of the activity carried out.